Technology is evolving at an unprecedented pace. Technology companies, service providers and insurance companies are deploying enhancements towards better, more efficient use of resources, simplification of processes and improving the user/customer experience. The insurance industry has increased their investment in these emerging technology trends and have begun transforming their businesses and the way they engage with customers. With changes in business processes and expanded reliance on automation, internal audit and quality assurance functions need to identify and focus on emerging risks. Internal audit should ensure that the risk assessment and audit planning process adequately incorporates emerging technology risks, understands the impact on the audit plan and updates the plan as appropriate, but most importantly recognizes where internal audit can add value. This session will explore trends being observed in deploying technology throughout insurance companies and the impact these trends have on an entity’s internal audit plan. In conjunction with this analysis, practical implementation considerations will be explored through industry involvement. In addition to these trends and audit considerations, the session will explore continued trends in observed gaps in IT internal control structures.